As soon as an email with active MPP lands in your inbox, Apple downloads the countdown timer GIF in the background and stores it on its own servers. From that point on, Apple delivers the stored image to all other recipients with MPP – regardless of when they actually open the email.

The countdown timer then shows the time since this first automatic retrieval – not the actual time remaining until the event.

To ensure that your recipients with active MPP do not see a countdown timer with an incorrectly displayed remaining time, we recommend that you activate the fallback option 'Show image' and add a suitable static text for your email campaign.